At 91prona, your privacy is not merely a legal obligation — it is our responsibility. This document clearly explains how your personal data is collected, used, protected, and managed.
91prona operates under the domain 91prona.onl and is fully committed to protecting the privacy of every user on our platform. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal data you provide to us when registering, using our services, or interacting with the 91prona platform in any way.
Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy ours. These three documents together form the complete agreement between you and 91prona.
This Privacy Policy applies to all users who access or use the 91prona platform, including website visitors, registered members, and anyone who interacts with our services, promotions, or customer support through any channel.
As the data controller, 91prona is fully responsible for ensuring your personal data is processed lawfully, fairly, and transparently in accordance with applicable data protection laws. We only collect data that is strictly necessary for the stated purposes and will not use it for any other purpose without your consent or a valid legal basis.
If you have any questions about how we handle your data, please refer to the Contact Us at the end of this document.
We collect various categories of data depending on how you interact with the 91prona platform. Below is a summary of the types of data we process:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad / passport number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, e-wallet, transaction records | Deposit and withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Server logs, cookies |
| Usage Data | Game history, session duration, game preferences | Automatically via in-platform activity |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We do not collect any special category data such as health information, religious beliefs, or sexual orientation unless at your own written request and with your explicit consent.
91prona uses collected data for legitimate and transparent purposes only. Each purpose is directly tied to the platform's operational needs and delivering the best service experience to you:
Every personal data processing activity we carry out has a clear legal basis. Depending on the type of data and the purpose of processing, we rely on the following bases:
You have the right to withdraw consent previously given at any time. Withdrawal of consent does not affect the validity of processing carried out prior to the withdrawal.
91prona does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is shared only in the following limited circumstances:
91prona will never request payment in exchange for not disclosing your personal data. If you receive any such request claiming to be from 91prona, please contact us immediately as it is a fraudulent attempt.
The security of your data is 91prona's top priority. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction:
While we take all reasonable measures to protect your data, no data transmission system over the internet can be guaranteed 100% secure. We encourage you to use a strong password and not share your login credentials with anyone.
The 91prona platform uses cookies and similar tracking technologies to enhance user experience and gather analytics data that helps us improve our services. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For more information, check your browser's privacy settings.
As a data subject, you have certain rights regarding the personal data we hold about you. 91prona respects and facilitates the exercise of these rights:
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request correction of any personal data that is inaccurate or incomplete.
You may request deletion of your personal data, subject to any binding legal obligations applicable to us.
You may request that we stop processing your data for specific purposes, such as direct marketing.
You have the right to receive your data in a machine-readable format for transfer to another provider.
You may withdraw consent given for specific processing at any time without any penalty.
To exercise any of the above rights, please contact our data protection team via live chat or email. We will process your request within 30 days of receipt.
91prona retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. The following are our general data retention guidelines:
Upon expiry of the applicable retention period, your data will be securely deleted or permanently anonymised so that it can no longer be associated with you.
The 91prona platform is restricted to individuals aged 18 and above. We do not accept registrations from minors below the legal age, and we do not knowingly collect personal data from them.
If we find that personal data of a child has been collected without valid parental or guardian consent, we will take the necessary steps to delete that data promptly and close the relevant account.
If you are a parent or guardian and believe your child has registered an account on our platform, please contact our support team immediately via live chat so we can respond promptly.
91prona reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to registered members via email or a prominent notice on the platform.
The "Updated" date at the top of this document will always reflect the most current version. We encourage you to review this page periodically. Continued use of the 91prona platform after any amendments are published constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our data protection team is ready to assist:
We take every privacy-related enquiry seriously and are committed to handling it with full transparency and professionalism.
Your trust is our most valuable asset. Every technical and operational decision we make puts player security and privacy first.
All data travelling between your device and 91prona's servers is protected with bank-grade encryption. Your information cannot be intercepted in transit.
Only authorised personnel who require access may view member personal data. All access is logged and continuously monitored.
91prona has never and will never sell or rent your personal data to advertisers or any third party for their marketing purposes.
Our KYC process is handled with care and security. Your verification documents are processed in a controlled environment and deleted as soon as verification is complete.
Our systems and infrastructure undergo independent security audits on a regular basis to ensure your data protection always meets the latest standards.
You have full control over your data — access, correct, delete, or restrict processing at any time. Your requests are handled promptly and transparently.
Now you know how 91prona protects your privacy. Register a free account today and enjoy a safe, fair, and exciting gaming experience alongside thousands of other Malaysian players.